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Life Safety

Your introduction to our medical alert services.

Sunday-Saturday, 7:30am-10pm EST

Customer Care

Your main point of contact post-purchase.

Monday – Friday,  9am – 8pm EST
Saturday,  9am – 5pm EST


1818 Market Street, Suite 1200
Philadelphia, PA 19103

Looking for answers to frequently-asked questions? We’re already on it.

Skip the wait.

Use the chat box below to speak with a live Specialist from our Customer Care Team, or use our MyGuardian customer portal to track your shipment, view account details, and update your billing information.

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We respond to all inquiries within one (1) business day.

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