Have a device specific question?
Frequently Asked Questions
My Account & Add-Ons
How to update billing, emergency contacts, location and more.
Testing & Self-Activation
Getting started is easy, we’ll walk you through it.
Policies & Life Changes
Shipment, returns, terms and conditions, and more.
You can also browse our FAQ topics to find what you’re looking for.
Tips and Tutorials
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Your Online Portal
Do you want to view or pay your bill online, or update the payment information on your account?
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