When Freedom Guardian is turned on, there are 2 ways to initiate an emergency call to the monitoring center.
- Press and hold the red side button for 3 seconds
- Press and hold the Emergency/SOS HELP Screen for 3 seconds
- While Freedom Guardian is connecting to the monitoring center, the word “HELP” on the Emergency/SOS HELP screen will be white and say “Contacting…”
- Once the call has connected, the word “HELP” on the Emergency/SOS HELP Screen will turn green.
- Once the monitoring center’s operator answers, the word “HELP” on the Emergency/SOS screen will remain green, but will say “On Call…”
- Once the call has ended, Freedom Guardian’s screen will return to the default clock face.
Please note
Cancelling a call to the monitoring center. You have a short window of time before the monitoring center operator answers to cancel an emergency call. You can cancel the emergency call by pressing the “CANCEL” button until it is no longer available on the screen.